October 14, 2019  
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Contact Information

For your convenience, we have compiled a list of telephone numbers of key contacts who can provide you with assistance on the administration of your insurance programs. If you are unsure of who to call, or have any questions, please contact Morneau Shepell during regular business hours at the numbers listed below. Our professional, experienced staff will gladly assist you with all aspects of your insurance programs.

Who should I call?

IF YOU HAVE QUESTIONS ON... CONTACT...
  • Joining AIA...


AIA

1272 rue Wellington Street
Ottawa, Ontario K1Y 3A7
Tel: (613) 728-5821
Fax: (613) 728-6021


  • Enrolling as a new group...
  • Billings...
  • Supply requests...
  • Coverage...
  • Checking your enrollment status...
  • All other administrative changes...



E-mail: aia@hroffice.com

New Toll Free#: 1-866-307-1406
New Fax#: 1-877-464-0109


Morneau Shepell Regional Offices in Canada

Toronto
One Morneau Shepell Centre
895 Don Mills Road, Suite 700
Toronto, Ontario M3C 1W3
Phone: 416.445.2700
Fax: 416.445.7989

Calgary
940 6th Avenue S.W., Suite 1121
Calgary, Alberta T2P 3T1
Phone: 403.246.5228
Fax: 403.246.5257

Fredericton
77 Westmorland Street
Suite 300, Frederick Square
Fredericton, New Brunswick E3B 6Z3
Phone: 506.458.9081
Fax: 506.458.9548

Halifax
5151 George Street
Suite 1700
Halifax, Nova Scotia B3J 1M5
Phone: 902.429.8013
Fax: 902.420.1932

Kitchener
Duke Tower, Suite 301
30 Duke Street West
Kitchener, Ontario N2H 3W5
Phone: 519.568.6935
Fax: 519.568.7002

London
One London Place
255 Queens Avenue, Suite 700
London, Ontario N6A 5R8
Phone: 519.438.0193
Fax: 519.438.0196

Montréal (Square-Victoria)
Stock Exchange Building—Place Victoria
800 Square-Victoria, Suite 4000
P.O. Box 211
Montréal, Québec H4Z 0A4
Phone: 514.878.9090
Fax: 514.875.2673

Montréal (University)
1060 rue University, 9e étage
Montréal, Québec H3B 4V3
Phone: 514.878.9090
Fax: 514.395.8773

Ottawa
99 Metcalfe Street
Suite 1203
Ottawa, Ontario K1P 6L7
Phone: 613.238.4272
Fax: 613.238.3714

Québec
79, boul. René-Lévesque Est
Bureau 100
Québec, Québec G1R 5N5
Phone: 418.529.4536
Fax: 418.529.6447

St. John's
The Fortis Building
139 Water Street, Suite 602
St. John's, Newfoundland & Labrador A1C 1B2
Phone: 709.753.4500
Fax: 709.753.3207

Vancouver
2925 Virtual Way
Suite 310
Vancouver, British Columbia V5M 4X5
Phone: 604.642.5200
Fax: 604.632.9930

Morneau Shepell Regional Offices in United States

Pittsburgh
Seven Parkway Center
875 Greentree Road
Suite 500
Pittsburgh, Pennsylvania 15220
Phone: 412.919.4800
Fax: 412.922.6619


  • Life and Dependent Life Claims...


Equitable Life of Canada
One Westmount Road North
P.O. Box 1603, Stn Waterloo
Waterloo, Ontario N2J 4C7
Toll Free: 1-800-265-8878


  • Long Term Disability & Short Term Disability...


Equitable Life of Canada
One Westmount Road North
P.O. Box 1603, Stn Waterloo
Waterloo, Ontario N2J 4C7
Toll Free: 1-800-265-8878


  • Health, Dental & Travel Claims...


Green Shield Canada
8677 Anchor Drive
P.O Box 1606
Windsor, ON N9A 6W1
Tel.: (519) 739-1133
Toll-Free: 1-800-265-5615
Fax: (519) 739-0200


  • Accidental Death & Dismemberment Claims...


AXA Insurance

5700 Yonge Street
Suite 1400
North York, Ontario
M2M 4K2
Tel: 1-877-292-4968

Still not sure who you should call?

If you are not sure who you should contact, please call us at 1 (888) 667-6328 or send us an email; we'll be glad to help you.

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Last updated on:  Tuesday, July 10, 2012  Page: 

This information is not intended for use without professional advice. While we have attempted to make this site as accurate as possible, it is only a summary. For more information, see our disclaimer.

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All Rights Reserved.